Frequently Asked Questions
Find answers to common questions about Track Master, our pricing, features, and integrations.
Frequently Asked Questions
Can I switch between billing cycles?
Yes, you can switch between monthly and annual billing at any time. Switching to annual billing will give you a discount.
What happens if we exceed our user limit?
You'll be notified when you're approaching your user limit. You can add additional users at any time at the same per-user rate, or upgrade to the next tier if more cost-effective.
Do you offer discounts for startups or educational institutions?
Yes, we offer special pricing for startups, educational institutions, and non-profit organizations. Contact our sales team for details.
Can I use my own Anthropic API key instead of purchasing AI credits?
Absolutely! Track Master works seamlessly with your own Anthropic API key. AI credits are offered as a convenience for teams that prefer a bundled solution.
Is there a free trial for paid tiers?
Yes, we offer a 14-day free trial for all paid tiers, no credit card required.
How often does the CLI sync with the dashboard?
The CLI automatically syncs after each command that modifies tasks. You can also force a sync with `track-master sync`.
Still have questions?
Our support team is ready to help you with any questions or concerns you may have about Track Master.
Contact Support